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Education Benefits Advisor (Student Services Professional II)
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Position Number: 3412300
Location: San Diego, CA
Position Type: Student Affairs and Services

Education Benefits Advisor (Student Services Professional II)

Job No: 518085
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Education Support Professionals, Student Services

Position Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and
Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Reporting to the MVP Director, this position assists with the daily operations of the Joan and Art Barron Veterans Center through the administration of all military and veteran related education benefits and student advising. Work is typically performed independently, with direction from the Director and/or the Senior Education Benefits Specialist. Accuracy and attention to detail are vital to keep the university and the military affiliated students in compliance with Department of Veterans Affairs (VA) regulations.

This position assists with all aspects of the certification process for military affiliated students to receive federal and/or state VA education benefits; contacts/liaises with the general public, students and campus community for all VA-related questions and processes, including daily inquires via office walk-ins, e-mail, phone, etc.; and helps resolve payment and overpayment issues between VA and students via communications with the VA Regional Processing Office (RPO) in Muskogee, Oklahoma.

For more information regarding the Joan and Art Barron Veterans Center, click here.

Full-time, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

This position is physically located at the SDSU Main Campus in San Diego.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.

Preferred Qualifications

2+ years of military experience in either the active duty, reserve, or National Guard component of one of the branches of the DoD or Department of Homeland Security.
Working knowledge of the practices, procedures and activities related to state / federal VA education benefit programs.
2+ years of experience as a School Certifying Official or Education Benefits Specialist.
Experience with public speaking with small and large audiences.
Knowledge of CSU and San Diego State University regulations, policies and procedures.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,304 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,304 - $6,120 per month.

SDSU Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 15, 2022. To receive full consideration, apply by September 14, 2022. The position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Pang Thao at pythao@sdsu.edu.

Advertised: Aug 31, 2022 (9:45 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/518085/education-benefits-advisor-student-services-professional-ii